Monthly prices in US dollars, plus applicable taxes. Each module is billed per room per month. Petty cash and Owner app ($10.97, $15.97) are billed per property, in full. The monthly minimum for a hotel is $69.97.
Front desk
$2.47 per room · a month
Calendar, bookings, arrivals, departures, shifts and end-of-day closing on a single screen: every shift hands over clear accounts.
- Room calendar, identified by channel
- New bookings and changes, with room assignment
- Arrivals, in-house guests and departures, with the balance of each stay
- Room board with status and housekeeping
- Shifts, shift handover and end-of-day closing
- Alert for bookings that overlap on the same space
- Installable front desk app, accessed with a code sent by email
Channel manager
$1.47 per room · a month
Airbnb, Booking, Expedia and every channel you add, synchronized: a booking comes in and availability closes everywhere.
- Connection to Airbnb, Booking.com and Expedia, and to every channel you add
- Availability, rates and closures synchronized across every channel
- Platform bookings straight to the calendar
- Owner stays blocked on every channel
- Room and rate mapping by channel during implementation
- Each channel identified by color
Website and booking engine
$1.47 per room · a month
Direct booking with online payment, in six languages: the sale that pays no commission to a platform.
- Property website with booking engine
- Online card payment and email confirmation to the guest
- Six languages
- Website rates and agreement and discount codes
- Your own domain
- Property information ready for search engines
Dynamic pricing with RADAR
$1.47 per room · a month
Rates by channel and by date, within the limits you set; supply and demand adjustment is in beta.
- Rates by channel and by date: website, each platform and direct bookings
- Seasons, and minimum and maximum limits you set
- Occupancy and rate by date, compared with the previous year
- Market indices: MPI, ARI and RGI
- Adjustments proposed with RADAR's reading of supply and demand, in beta
Promotions
$0.97 per room · a month
Campaigns by channel, season and guest segment, with a floor that protects net revenue on each platform.
- Discounts by point of sale: website, front desk, all platforms or a single one
- By dates, by season and by guest segment
- Net revenue floor by platform: a discount never goes below the amount you set
- Promotions written in Spanish and translated into the website languages
- Breakfast included as a benefit on the website and at the front desk
- Each promotion visible on the front desk calendar
Sales
$0.97 per room · a month
Experiences and services with payment links and QR codes, plus events and function rooms quoted with a PDF proposal: more revenue from every stay.
- Catalog of experiences and services with photo and price
- Payment link and QR code for every sale
- Sales from the front desk and from the guest conversation (with Unified messaging)
- Every payment recorded on the stay and in reports
- Events and function rooms: quotes for rooms and services with the prices already loaded in OHOS
- Event proposal in PDF with images and policies, with a payment link
- Function room calendar
Unified messaging
$1.47 per room · a month
Airbnb, Booking, Expedia and WhatsApp in one inbox, with saved replies, automated messages and each guest's history.
- Messages from Airbnb, Booking, Expedia and WhatsApp in one inbox
- Each guest's history next to their booking
- Suggested reply, reviewed by the team before sending
- Saved replies, one tap away
- Automated messages at booking, before arrival and after departure
- Alert when a guest is waiting for a reply
- Each platform's rules checked before sending
Reviews and reputation
$0.97 per room · a month
Booking, Airbnb, Expedia and Google on a single board, with suggested replies, an exit survey and a reputation report for the owner.
- Reviews from Booking, Airbnb, Expedia and Google on a single board
- Suggested reply: in Spanish when the review is in Spanish, in English for any other language
- Saved replies
- Low review alert, active until it is answered
- Guest rating on Airbnb
- Exit survey after checkout: a 4 or 5 invites the guest to review the property on Google; a 1 to 3 opens a case for the front desk and management
- Satisfaction results
- Visual reputation report for the owner, included: a section in the monthly owner statement and in the owner app, by platform, month over month and against the same month last year, with number of reviews, satisfaction and three comments
Loyalty and repeat guests
$0.97 per room · a month
Each guest profile builds itself from their stays; tiers, benefits and a personal code turn the next visit into a direct booking.
- Automatic guest profile built from stays: stays, nights, spend, platform and last visit
- List of repeat guests, with filters
- Tiers by nights, with the benefits the property configures
- Loyalty rate
- Personal guest code, valid on the website just like agreement codes
- Direct promotions, with no commission
- Reminder one year after the last visit, only if the property turns it on
Operations and evidence
$1.47 per room · a month
Housekeeping and maintenance with photo and video evidence for the owner: what gets done, gets seen.
- Housekeeping with photo evidence by room
- Maintenance with photo and video evidence
- Issue reporting from any department, with follow-up by the department in charge
- Evidence visible to the owner
- Operations assessment, department by department
Finance
$1.97 per room · a month
Departmental profit and loss for management and owners, traceable to the source transaction.
- Departmental profit and loss on a hospitality chart of accounts
- Every figure traceable to the source transaction
- Monthly indicators: occupancy, average rate, RevPAR and gross operating profit
- Month-end close
- Monthly owner statement
Swipe to see the modules.
These two modules are billed once per property, whatever the number of rooms.
The discount applies to what is billed per room or per unit, and adding a module always adds to the total.
